



TIME:O:STAT Pre-authorised Payment for Replacement Unit
Has your installed TIME:O:STAT developed a fault and is still in warranty?
If you have tenants in the property, it may be best to 'swap out' the faulty unit with a replacement unit in a single visit. This would save time, money and potential issues with the house being without a thermostat for a few days.
By using this pre-authorisation payment, we will send you an identical replacement unit give you 18 days to swap the units over and send back the faulty one.
When you checkout £0.00 will be taken from your card with a £99 pre-authorisation payment.
You will have 18 days to return your swapped out TIME:O:STAT.
Although a payment of £0 is initially taken, a £99 pre-authorisation will be held for 18 days, at which point if the factory have not received the swapped out return unit, your card will be charged.
THIS SERVICE IS ONLY FOR UNITS IN THEIR WARRANTY PERIOD
At checkout please include the following information in the 'ORDER NOTES' text box:
ORIGINAL ORDER NUMBER - e.g. 9021
ORIGINAL ORDER NAME - e.g. John Smith
ORDER MODEL - e.g. CLASSIC Mains Wired
IMPORTANT INFORMATION
1. Use the top payment box option when adding to cart.
2. Checkout using the VIEW CART option to add the ORDER NOTE information.
3. If you are swapping out multiple units then please select the number required before when adding them to the cart.


